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New: 1-on-1 Intro Call No-Show Policy

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We have a small update for those booking 1-on-1 specialist calls.

As always, 15-minute intro calls remain free, so you can explore whether a specialist is the right fit for you. To better support our specialists and respect their time, we’ve introduced a $5 no-show fee for missed Intro Calls.

What this means:

  • If you attend your Intro Call → still completely free

  • If you cancel in advance → no charge

  • If you no-show without canceling, a $5 fee will be applied

  • The fee goes directly to the specialist

Why we’re making this change:
We’ve seen an increase in no-shows, and this is a simple way to help reduce missed Intro Calls and respect the time our specialists set aside.

We appreciate you being mindful when booking and updating your RSVP if plans change 💛

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