New: Spanish Groups are here!
We now offer Spanish groups! Community Members can now join member-led groups hosted entirely in Spanish. It's one more way to make sure support feels close to home, in the language that feels most natural to you.
What’s New?
-
Member-Led Spanish Groups: You can now find and join groups hosted entirely in Spanish.
-
Language Filters: Easily toggle between English and Spanish when searching for your next session.
-
Localized Topics: Explore our support categories translated specifically for our Spanish-speaking community.
How it Works
Want to find a Spanish-speaking group?
-
Head over to the Support Groups page.
-
Tap the Filters button.
-
Select Languages and check the box for Español.
-
To browse specific topics in Spanish, visit our Temas de Grupos de Apoyo page.
Ready to host your own session in Spanish?
When you create a group, simply:
-
Look for the Group Language setting.
-
Switch the option to Español.
-
Fill out your group details, and you're ready to go!
We are so grateful to have you in our community, and we can't wait to see this new corner of ShareWell grow. 💛
New: Group Waitlists
Hosts can now add a waitlist to their group, so Members still have a path in even when the group is full.
How to turn it on:
-
Edit an existing group or create a new one.
-
Choose a waitlist size.
-
Save your changes. Your waitlist is now active for that group.
How it works for Members:
-
Right now, waitlists are available to paying Members, but we're working on expanding access.
-
When a group is full, paying Members will see a Join Waitlist option.
-
Members can join or leave the waitlist at any time, with no pressure either way.
-
While they wait, the Group's page shows their place in line.
-
When a spot opens up, we hold it for the next Member in line, giving them time to register, based on how soon the group starts:
-
2+ days away: 24 hours to register
-
1–2 days away: 12 hours to register
-
Within a day: 1 hour to register
-
Within 2 hours: 15 minutes to register
-
5 minutes before: No registrations
-
-
If they're not able to make it work, we move on to the next Member.
-
Members are notified by email and by text.
Peer Council Nominations Close May 19th
May 19th is the last ay to get in your self-nomination for the ShareWell Peer Council — a leadership committee made up of community members who want to play a more active role in helping support and strengthen the community.
The Peer Council will help welcome newer peers, share thoughtful feedback, support community culture, and strengthen connection and care across the platform.
👉 Nominations are open through May 19th, at 10pm PST
👉 Selections and kickoff will take place in June
See nomination form with committee roles, eligibility requirements, timeline, and expected time commitment. https://forms.gle/iLDvksp6LNTfwhop8
Introducing the ShareWell Peer Council 💛
Some of the strongest communities are built not just for people, but with them. That’s why we’re excited to launch the ShareWell Peer Council — a leadership committee made up of community members who want to play a more active role in helping support and strengthen the community.
The Peer Council will help welcome newer peers, share thoughtful feedback, support community culture, and strengthen connection and care across the platform.
We’re opening this as a self-nomination process for members interested in becoming more involved within ShareWell.
👉 Nominations are open through May 18th
👉 Selections and kickoff will take place in June
This nomination form includes details on committee roles, eligibility requirements, timeline, and expected time commitment. https://forms.gle/iLDvksp6LNTfwhop8
Thank you to everyone who helps make ShareWell the supportive, caring community it is 💛
Introducing the ShareWell Access Fund
In honor of Mental Health Awareness Month, we’re launching the ShareWell Access Fund. This is a new way to make peer support more accessible to those facing
What’s new:• Members (new or current) can now apply for a free month of our Core membership.
• Members of our community can gift memberships, with 100% of contributions going directly to someone in need!
• Apply if you need support
• Contribute to support someone else
• Share with others who may benefit
Applications submitted during May will be reviewed at the end of the month.
VIEW THE ACCESS FUND: https://sharewellnow.com/access-fund
Have questions? Reach out to support@sharewellnow.com.
New: Increased Support Group Attendee Limit
Groups can now hold up to 40 attendees, allowing members more space to share and connect.
We know peers enjoy hosting game nights, celebrations, and larger groups, so we made this change with you in mind.
New: 1-on-1 Intro Call No-Show Policy
We have a small update for those booking 1-on-1 specialist calls.
As always, 15-minute intro calls remain free, so you can explore whether a specialist is the right fit for you. To better support our specialists and respect their time, we’ve introduced a $5 no-show fee for missed Intro Calls.
What this means:
-
If you attend your Intro Call → still completely free
-
If you cancel in advance → no charge
-
If you no-show without canceling, a $5 fee will be applied
-
The fee goes directly to the specialist
Why we’re making this change:
We’ve seen an increase in no-shows, and this is a simple way to help reduce missed Intro Calls and respect the time our specialists set aside.
We appreciate you being mindful when booking and updating your RSVP if plans change 💛
New: Customizable Group Guidelines
Hosts can now customize key guidelines to better match the needs and flow of their groups.
Default group settings:
-
Camera Required
-
Substance-Free
Customizable by the host to match their group’s needs:
-
Camera Optional
-
Content (Trigger) Warning
-
Substance Flexibility
These settings are shown before participants join, so everyone knows what to expect and can choose the spaces that feel right for them. This update gives hosts more flexibility while creating clearer expectations and more aligned group experiences.
👉 See full details and use cases in this FAQ:
https://intercom.help/sharewell/en/articles/14385004-custom-support-group-guidelines
New: Manage Restricted Members in Settings
You can now view and manage your Restricted Members list directly in your settings.
If you’ve used the restriction feature to take space from a peer, you can now easily review, update, or remove restrictions at any time. This gives you more control over your boundaries and experience on ShareWell.
👉 Access it here: https://sharewellnow.com/settings/restricted-members
📢 Membership Updates Preview (April)
We’re introducing updates to ShareWell memberships in April as part of ongoing improvements to the platform. You can explore the changes now, and take time to decide what feels right before April.
What’s updating:- Lower prices across all paid plans
- Unlimited groups and workshops now included in Core
- See graphic for full details
👉See updated memberships: https://sharewellnow.com/plans
Transition support (March)To support this transition:
- Free members received 30 additional groups
- Core members received 45 additional groups
- Available to use through March 31st
- Free members will continue to receive 4 free groups per month
- Hosting on ShareWell remains free
- We’re working on additional ways to expand access
If you were previously on the Pro membership:
- No changes to your plan or pricing
- Your membership continues as usual
For all other paid memberships: your rate will automatically be updated to the new lower price at your next renewal—no action needed.
If you have questions about your membership, reach out to support@sharewellnow.com.
Thank you for being part of ShareWell. We hope you continue to connect deeply and make this space feel like home.